Refund and Returns Policy

Refunds and Returns Policy
Effective Date: January 15, 2025
Last Updated: January 15, 2025

1. Overview
At iSharif LLC, we strive to ensure our customers are satisfied with their purchases. If you are not completely happy with your purchase from VisionBlueShield.com, we offer a hassle-free return and refund policy to ensure a smooth experience. This policy outlines the conditions, process, and timeframes for returning products and receiving refunds.

2. Eligibility for Returns
To be eligible for a return, the following conditions must be met:

  • The return request must be initiated within 30 days of the delivery date.
  • The product must be in its original, unused condition, with all original packaging and accessories included.
  • The product must not show signs of wear, damage, or modification.
  • Proof of purchase (receipt or order confirmation) must be provided.
  • Items purchased on sale or as part of a promotional offer may not be eligible for return unless defective.

3. How to Initiate a Return
If you wish to return a product, please follow these steps:

  1. Contact our customer support team at [email protected] with your order details and reason for return.
  2. Our team will provide a Return Authorization Number (RAN) and instructions on where to send the item.
  3. Securely package the item and ship it to the provided return address. Customers are responsible for return shipping costs unless the item is defective or incorrect.
  4. Once the returned product is received and inspected, we will notify you of the refund status.

4. Refund Process

  • Approved refunds will be processed within 7-10 business days of receiving the returned item.
  • Refunds will be issued to the original payment method used during the purchase.
  • Any shipping charges incurred during the original purchase are non-refundable.
  • If the product was purchased with a discount or promotion, the refunded amount will reflect the discounted price paid.

5. Exchanges
We do not offer direct exchanges. If you need a different item, please return your original purchase following the return process and place a new order separately.

6. Non-Returnable Items
Certain items are not eligible for return, including:

  • Gift cards and promotional items.
  • Used or damaged products that are not due to manufacturing defects.
  • Items returned beyond the 30-day return window.

7. Defective or Incorrect Items
If you received a defective, damaged, or incorrect item, please contact us immediately at [email protected] with a description and photos of the issue. We will cover return shipping costs and provide a replacement or full refund.

8. Return Shipping Costs

  • Customers are responsible for the cost of return shipping unless the return is due to a product defect or shipping error on our part.
  • We recommend using a trackable shipping service to ensure the return reaches us safely. We are not responsible for lost or undelivered return packages.

9. Changes to This Policy
We reserve the right to modify this Refunds and Returns Policy at any time. Any updates will be posted on this page with an updated “Last Updated” date.

10. Contact Information
For any questions regarding our Refunds and Returns Policy, please contact us at:

iSharif LLC
1915 Tamarack Cir S, Columbus, Ohio 43229
Email: [email protected]

By purchasing from VisionBlueShield.com, you acknowledge that you have read, understood, and agreed to this Refunds and Returns Policy.